At Ryenna.com, we offer international shipping to our customers. Please note that customs fees, taxes, and other charges may apply for orders shipped outside the United States. These fees are determined by the customs authorities in your country and are not within our control.

Customs policies vary widely from country to country. We advise you to contact your local customs office for information on the specific customs regulations and fees that may apply to your order. It is important to note that if your order is subject to customs fees or taxes in your country, you are responsible for paying these fees.

We cannot declare orders as "gifts" or "commercial samples" in order to avoid customs fees. All international orders will be declared as "merchandise" with the full value of the order stated on the customs declaration.

If you refuse a shipment from Ryenna.com or if it is returned to us due to a customs issue, we will refund you for the merchandise, but not for the shipping charges. We are not responsible for any additional fees, taxes, or customs charges that may be imposed by your country.

Please note that we cannot be held responsible for any delays or additional fees caused by customs clearance processes. We will do our best to work with you and your local customs office to ensure a smooth delivery of your order, but ultimately it is the responsibility of the customer to ensure that their order complies with their country's customs regulations.

If you have any questions or concerns about customs fees or taxes, please contact us at [email protected] and we will do our best to assist you.