Frequently Asked Questions

  • What types of lighting products do you offer?

We offer a wide range of lighting products including ceiling lights, floor lamps, table lamps, wall sconces, and more. We also offer different styles to fit your home decor needs, such as modern, traditional, and transitional.

  • Do you offer free shipping on all orders?

Yes, we offer free shipping on all orders within the United States. Please note that additional shipping fees may apply for orders outside the United States.

  • What is your return policy?

If you are not satisfied with your purchase, you may return the item within 30 days of delivery for a full refund or exchange. Please refer to our Return and Refund Policy for more information.

  • How do I know if a product is in stock?

If a product is in stock, you will be able to add it to your cart and check out. If a product is out of stock, you will not be able to add it to your cart.

  • Can I track my order?

Yes, you will receive a tracking number once your order has shipped. You can use this tracking number to track your order online.

  • How long does it take to receive my order?

The delivery time depends on the shipping method you choose during checkout. We offer standard shipping, which typically takes 5-7 business days, and expedited shipping, which typically takes 2-3 business days. Please note that delivery times may vary depending on your location.

  • Can I cancel my order?

Yes, you may cancel your order within 24 hours of placing it. After 24 hours, we cannot guarantee that your order can be canceled.

  • How can I contact customer support?

You can contact our customer support team by emailing us at [email protected]. We will respond to your inquiry within 24 hours. You can also reach out to us through our Contact Us page on our website.

  • Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk orders. Please contact us at [email protected] for more information.

  • How do I know if a product is energy-efficient?

We offer a range of energy-efficient lighting products that are labeled as such. These products are designed to use less energy and reduce your electricity bills. You can also check the product specifications for more information on energy efficiency.