At Ryenna.com, we strive to make sure that our customers around the world receive their lighting products in a timely and secure manner. To achieve this, we offer a range of worldwide shipping options to suit your needs, including free shipping, secured shipping, and fast shipping. Read on to learn more about each of our shipping options, their costs, and estimated delivery times.

• FREE STANDARD SHIPPING

We offer free standard shipping on all worldwide orders. Orders are shipped via USPS or UPS, and delivery times are estimated to be between 15-21 business days from the date of shipment, depending on the destination country/region. Please note that customs and import duties may be applied to international orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of the order and vary from country to country.

• SECURED SHIPPING

For customers who want added security, we offer secured shipping for a flat rate of $35. With secured shipping, your order is fully insured and requires a signature upon delivery. Orders are shipped via UPS or FedEx, and delivery times are estimated to be between 11-15 business days from the date of shipment, depending on the destination country/region. Please note that customs and import duties may be applied to international orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of the order and vary from country to country.

• FAST SECURED SHIPPING

For customers who need their lighting products quickly, we offer fast shipping for a flat rate of $75. Orders are shipped via UPS or FedEx, and delivery times are estimated to be between 7-11 business days from the date of shipment, depending on the destination country/region. Please note that customs and import duties may be applied to international orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of the order and vary from country to country.

UNITED STATES:

• FREE STANDARD SHIPPING: Cost is $0, shipping time is between 15-21 business days.
• SECURED SHIPPING: Cost is $35, shipping time is between 11-15 business days.
• FAST SECURED SHIPPING: Cost is $75, shipping time is between 7-11 business days.

United Kingdom:

• Free Standard Shipping: Cost - £0, Delivery Time - 15-21 business days.
• Secured Shipping: Cost - £35, Delivery Time - 11-15 business days.
• Fast Secured Shipping: Cost - £75, Delivery Time - 7-11 business days.

CANADA:

• STANDARD SHIPPING: Cost is $0, shipping time is between 15-21 business days.
• SECURED SHIPPING: Cost is $35, shipping time is between 11-15 business days.
• FAST SECURED SHIPPING: Cost is $75, shipping time is between 7-11 business days.

MEXICO:

• STANDARD SHIPPING: Cost is $0, shipping time is between 15-21 business days.
• SECURED SHIPPING: Cost is $35, shipping time is between 11-15 business days.
• FAST SECURED SHIPPING: Cost is $75, shipping time is between 7-11 business days.

EUROPE:

• STANDARD SHIPPING: Cost is $0, shipping time is between 15-21 business days.
• SECURED SHIPPING: Cost is $35, shipping time is between 11-15 business days.
• FAST SECURED SHIPPING: Cost is $75, shipping time is between 7-11 business days.

ASIA:

• STANDARD SHIPPING: Cost is $0, shipping time is between 15-21 business days.
• SECURED SHIPPING: Cost is $35, shipping time is between 11-15 business days.
• FAST SECURED SHIPPING: Cost is $75, shipping time is between 7-11 business days.

AUSTRALIA:

• STANDARD SHIPPING: Cost is $0, shipping time is between 15-21 business days.
• SECURED SHIPPING: Cost is $35, shipping time is between 11-15 business days.
• FAST SECURED SHIPPING: Cost is $75, shipping time is between 7-11 business days.

ORDER PROCESSING

All orders are processed and shipped within 1-2 business days of receiving payment, unless otherwise noted on the product page. Orders received on weekends or holidays will be processed on the following business day. Once your order has shipped, you will receive a confirmation email with tracking information.

ORDER TRACKING

Once your order has shipped, you will receive a confirmation email with tracking information. You can also log in to your Ryenna.com account to track your order's progress. If you have any questions or concerns about the status of your order, please contact us at [email protected] and we will be happy to assist you.

ORDER DELAYS

While we strive to deliver your lighting products in a timely manner, there may be circumstances beyond our control that cause delays in shipping. These include, but are not limited to, weather conditions, carrier delays, and order processing issues. If your order is delayed for any reason, we will notify you as soon as possible and work with you to resolve the issue.

MISSING OR LOST PACKAGES

If your package is lost or missing, please contact us at [email protected] and we will investigate the matter with the carrier. Please note that we are not responsible for packages that are lost or stolen after they have been delivered to your address. However, we will work with you and the carrier to resolve the issue as quickly as possible.

In summary, we offer a range of worldwide shipping options to suit your needs, including free shipping, secured shipping, and fast shipping. We strive to process and ship your order in a timely manner, and provide tracking information so that you can stay updated on your order's progress. If you have any questions or concerns about shipping, please do not hesitate to contact us at [email protected].