Shippping Policy1

At Ryenna.com, we strive to ensure that your toys products are delivered to you on time and in good condition. We offer different shipping options to suit your needs, and we work with reliable carriers to ensure that your order arrives safely and promptly.

Please read this shipping policy carefully to understand our shipping options, delivery times, and other important information related to shipping.

  1. Shipping Options

We offer the following shipping options for orders within USA:

  • Free Shipping: We offer free shipping on all orders. This option is not available for all products and may not include tracking information.
  • Standard Shipping: This is our most affordable shipping option. For an additional fee of $7.00. It is available for all products and typically takes 11-15 business days to arrive. Tracking information may be included.
  • Secured Shipping: For an additional fee of $14.00, we offer secured shipping with tracking information. This option is available for all products and typically takes 7-10 business days to arrive.
  • Fast Shipping: For those who need their toys products sooner, we offer fast shipping for an additional fee of $25.00. This option is available for all products and typically takes 3-7 business days to arrive. Your order will be given priority handling and shipped using the fastest available method.

Please note that not all shipping options may be available for all products. You can check the available shipping options for each product on the product page.

  1. Shipping and Delivery Times

We aim to process and ship all orders within [Insert processing time] of receiving them. Please note that this processing time may vary depending on the product and the shipping option you choose.

Once your order has been shipped, you will receive a confirmation email with a tracking number (if applicable) and an estimated delivery date. Delivery times may vary depending on your location and the shipping option you choose. The estimated delivery times are as follows:

  • Free Shipping: 15-21 business days
  • Standard Shipping: 11-15 business days
  • Secured Shipping: 7-10 business days
  • Fast Shipping: 3-7 business days

Please note that delivery times are estimates and may vary depending on factors such as weather conditions, customs processing, and carrier delays. Ryenna.com is not responsible for any delays or damages caused by third-party carriers or customs agencies.

  1. Shipping Fees

Shipping fees vary depending on the shipping option you choose and your location. You can check the shipping fees for each option during the checkout process.

  1. International Shipping

We offer international shipping to [Insert countries/regions]. Please note that international shipping fees may be higher and delivery times may be longer than for domestic orders. Ryenna.com is not responsible for any customs fees, taxes, or duties that may be charged by your country's customs agency.

  1. Shipping Restrictions

We do not ship to P.O. boxes or APO/FPO addresses. We also reserve the right to refuse or cancel any order for any reason, including but not limited to suspected fraud, shipping to an incorrect or invalid address, or unavailability of the product.

  1. Shipping Insurance

All orders shipped using secured shipping are insured against loss or damage. If your order is lost or damaged during shipping, please contact us at Contact@ryenna.com and we will work with the carrier to resolve the issue.

  1. Contact Information

If you have any questions or concerns about shipping, please contact us at Contact@ryenna.com. We will be happy to assist you. Thank you for shopping with Ryenna.com!