Name: XCLuuHYModern LED Glass Ball Chandelier Lighting For Home Dining Room Indoor Hotel Lobby Decor Stairs Brass Hanging Lamp Lustres
Brand: Ryennaimport1
Price: 173.53 USD
Availability: InStock

XCLuuHYModern LED Glass Ball Chandelier Lighting For Home Dining Room Indoor Hotel Lobby Decor Stairs Brass Hanging Lamp Lustres

4/13

$173.53

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Lampshade Color

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Emitting Color

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Quantity

Free worldwide shipping

Guaranteed returns

Luxury made

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Description

Product Specification:

Wire Color: Black /Gold
Primary Materials: Iron & Glass

Voltage: AC110-240V 50/60Hz

Dimmable: No

Light Source: E14 LED Bulbs ( Included)

Color Temperature: Warm White 3000-3500K Cool White 6000-6500K

Average Life: 50000h

Light Source Type:

Glass ball diameter 15cm Light source interface: E14 LED bulb

Warranty: 3 Years

Note:

As the products are shipped from China, the distance is relatively long, the glass lampshade will inevitably be damaged in the process of transportation, please contact us as soon as you receive the goods, we will find a way to reissue them to you, thank you! Your satisfaction is the greatest recognition of us.

QESTIONS AND ANSWERS:

Q: Who will be afford the customs fee?

A: Usually the post office will do the customs clearance, if the parcel is stuck at the customs,It will be buyer who are responsible for the customs clearance and pay the required fee, If the package is returned due to the buyer's unwillingness to pay the customs duty, the buyer will bear all the losses. Please read carefully before ordering. contact us If do not understand please .

Q: If the working voltage is for my country?
A: our all product can work with 110~240V AC so it should work in the most countries of the world.

Q: About the packing, if damage when delivery who will be afford
A: the package is foam + carton protection, we will do best, we / the seller will afford if damage when delivery ( Sometimes the post office handling accidentally it might damage the package, but rarely happening situation of opportunity, don't worry please )

WARRANTY
1. Our company promises to provide 100% after-sales warranty service, please keep in touch with us, if the product has any problems during the use, we cherish our customers.2. During warranty period, if any problem happens due to quality reason ,please be cooperative to take photo or videos on the problem and send it to us for verifying.
3.For confirmed product faulty on your approval ,we can send you replacement parts for free.

FEEDBACK
Please Leave a 5 star positive feedback ,You satisfaction is our motivation to move further,If you have any Problem ,please do not hesitate to contact us,give us the opportunity to resolve it ,we will ser ve you till you are satisfied.

Shipping Policy

At Ryenna.com, we want to ensure that you receive your lighting products in a timely and secure manner. That's why we offer a range of shipping options to suit your needs, including free shipping, secured shipping, and fast shipping. Read on to learn more about each of our shipping options, their costs, and estimated delivery times.

FREE STANDARD SHIPPING

We offer free standard shipping on all orders within the continental United States. Orders are shipped via USPS or UPS, and delivery times are estimated to be 15-21 business days from the date of shipment. Please note that orders that require shipping to Alaska or Hawaii may incur additional charges.

SECURED SHIPPING

For customers who want added security, we offer secured shipping for a flat rate of $35. With secured shipping, your order is fully insured and requires a signature upon delivery. Orders are shipped via UPS or FedEx, and delivery times are estimated to be 11-15 business days from the date of shipment.

FAST SECURED SHIPPING

For customers who need their lighting products quickly, we offer fast shipping for a flat rate of $75. Orders are shipped via UPS or FedEx, and delivery times are estimated to be 7-11 business days from the date of shipment.

ORDER PROCESSING

All orders are processed and shipped within 1-2 business days of receiving payment, unless otherwise noted on the product page. Orders received on weekends or holidays will be processed on the following business day. Once your order has shipped, you will receive a confirmation email with tracking information.

INTERNATIONAL SHIPPING

We currently offer international shipping. However, we are working to expand our shipping capabilities in the future. Please check back with us for updates.

ORDER TRACKING

Once your order has shipped, you will receive a confirmation email with tracking information. You can also log in to your Ryenna.com account to track your order's progress. If you have any questions or concerns about the status of your order, please contact us at [email protected] and we will be happy to assist you.

ORDER DELAYS

While we strive to deliver your lighting products in a timely manner, there may be circumstances beyond our control that cause delays in shipping. These include, but are not limited to, weather conditions, carrier delays, and order processing issues. If your order is delayed for any reason, we will notify you as soon as possible and work with you to resolve the issue.

MISSING OR LOST PACKAGES

If your package is lost or missing, please contact us at [email protected] and we will investigate the matter with the carrier. Please note that we are not responsible for packages that are lost or stolen after they have been delivered to your address. However, we will work with you and the carrier to resolve the issue as quickly as possible.

In summary, we offer a range of shipping options to suit your needs, including free shipping, secured shipping, and fast shipping. We strive to process and ship your order in a timely manner, and provide tracking information so that you can stay updated on your order's progress. If you have any questions or concerns about shipping, please do not hesitate to contact us at [email protected].

Return and Refund Policy

At Ryenna.com, we are committed to providing our customers with high-quality lighting products and exceptional customer service. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return and refund policy.

Returns

You may return any product purchased from Ryenna.com within 30 days of receipt for a full refund, less any shipping charges. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when it was received.

To initiate a return, please contact our customer service team at [email protected] to obtain a Return Merchandise Authorization (RMA) number. Once you have received an RMA number, you may return the product to us at the address provided. Please note that you will be responsible for the cost of shipping the product back to us.

Refunds

Once we receive your returned product and confirm that it meets our return policy requirements, we will issue a full refund to your original payment method within 5-7 business days. Please note that we do not refund shipping charges unless the product was damaged or defective upon arrival.

Defective Products

If you receive a defective product, please contact our customer service team at [email protected] within 30 days of receipt to initiate a return. We will provide you with a prepaid shipping label to return the product to us. Once we receive the defective product, we will issue a full refund or replacement, whichever you prefer.

Non-Returnable Items

Certain items cannot be returned, including clearance or sale items, custom or personalized orders, and gift cards.

Exchanges

We do not currently offer exchanges. If you wish to exchange a product, please initiate a return and place a new order for the desired product.

Cancellations

If you wish to cancel an order, please contact our customer service team at [email protected] as soon as possible. If the order has not yet shipped, we will cancel the order and issue a full refund. If the order has already shipped, you may initiate a return for a refund once you receive the product.

Contact Us

If you have any questions about our return and refund policy, please contact us at [email protected]. Our customer service team is available to assist you Monday through Friday, from 9am to 5pm Eastern Standard Time.

Contact us

Thank you for choosing Ryenna.com for your lighting needs. Our friendly and knowledgeable customer service team is available to assist you with any questions or concerns you may have.

CUSTOMER SERVICE HOURS

Our customer service team is available from Monday to Friday, 9:00am - 5:00pm EST.

CONTACT METHODS

Email: [email protected]
Phone: 1-800-555-5555

We aim to respond to all emails and voicemails within 24-48 hours.

CUSTOMER SUPPORT

If you have any questions or concerns regarding your order, please don't hesitate to contact our customer service team. We are committed to providing the highest level of customer support and satisfaction.

PRODUCT INQUIRIES

If you have any questions about our products or need help choosing the right lighting solution for your needs, our knowledgeable customer service team is here to help. We can provide detailed product information, technical specifications, and help you find the right product for your needs.

ORDER SUPPORT

If you have any questions about your order, such as tracking information, delivery times, or product availability, please contact our customer service team. We will do our best to provide you with accurate and up-to-date information.

RETURNS AND EXCHANGES

If you need to return or exchange a product, please visit our Return Policy page for more information. If you have any questions or concerns about the return process, please don't hesitate to contact our customer service team.

FEEDBACK AND SUGGESTIONS

We value your feedback and suggestions. If you have any comments or suggestions about our products, services, or website, please let us know. We are always looking for ways to improve and provide the best possible experience for our customers.

Thank you for choosing Ryenna.com. We appreciate your business and look forward to serving your lighting needs